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CRAZY SHIPPING COSTS ON EBAY PROTrust me pro sellers won't catch everything that's wrong, but they will stand behind it if something slips through.īe sure to ask the seller nicely first before you pester eBay. The good news is that 99% of the time, just mention it to the seller, and most likely it's something he didn't realize, and he'll cheerfully refund your money. I usually know when I'm at risk, because it's almost always from sellers with poor feedback (99.6% and below). Face it it's used gear from God knows where. You don't have to file any claims with the carrier it's the seller's responsibility and if he won't take care of it, eBay will make him so long as you ask.ġ0% of what I get over eBay is defective. It's the seller's responsibility to get it to you safely. Of course if it's marked "not working" don't expect it to work, but if it has undisclosed defects or isn't as described, it's not your problem.Įspecially if the seller doesn't pack it properly and it's damaged in shipping, it's his problem. eBay no longer has any tolerance for sloppy sellers of junk, shoddy, defective or counterfeit items. Today eBay polices itself and sellers very carefully to ensure that we all get top-notch service and can use the platform with the confidence that we're going to get what's described in the listing. The seller, by his arrogance, was out all the money, out what it cost him to ship it to me, and out the goods as well.ĮBay isn't like it was several years ago. Since the seller had never asked for it returned and never sent me a prepaid return label for it when he had the chance, I had already gotten rid of it by the time he asked for it back. CRAZY SHIPPING COSTS ON EBAY FULLHe was dumb enough to think that he could hide and all would go away, but two weeks after eBay refunded me in full from eBay's customer service account, eBay recovered that money from the seller's PayPal account, and only then did that seller attempt to harass me to return it. Guess what: when dealing with that completely unhelpful seller, he simply tried to disappear, get in the way, and ignore eBay's requests to refund me any way he could. The seller did not, so no problem, eBay customer service refunded me in full - including the shipping I had paid! One time out of a thousand I had one seller who was of zero help, so I clicked the buttons for eBay to help, and they asked the seller to refund me. ![]() I had a full refund a few days later.ĮBay's Money-Back Guarantee really works. I stuck it on the box, and out it went to the seller the same day at zero expense to me. Some times when I've received junk, I click the boxes in eBay's return pages, select Item Not As Described (broken), and I printed out a pre-paid return label. ![]() If the item isn't as described, if it's damaged or was damaged in shipping, if it's just plain junk or never arrived, it goes back at the seller's expense and you get a full refund of the original price and your shipping charges. If you bought it over eBay and it isn't right, it's the seller's problem - not yours. CRAZY SHIPPING COSTS ON EBAY HOW TOTop of How to Win at eBay Index of detail pagesĮBay's policy today (2016) is that if something isn't as described, the seller pays for return shipping, regardless of any policy claims by the seller in his listing. Use this link to get to eBay whenever you buy and it helps me write more like this, thanks! Ken. Home Donate New Search Gallery Reviews How-To Books Links Workshops About Contact ![]()
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